Privacy Policy

Last Updated: [Insert Date]

At Sport Gear Supply (“we,” “us,” or “our”), operated by Time Out Source Sales, we are committed to protecting the privacy of athletes and sports enthusiasts worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sportgearsupply.com.

1. Information We Collect

We collect the following types of information to provide and improve our services to athletes:

• Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase or create an account
• Transaction Information: Details about purchases, returns, and payment methods (Visa, MasterCard, JCB, PayPal)
• Technical Information: IP address, browser type, device information, and usage data
• Communication Data: Records of customer service interactions via email ([email protected])

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders for sports accessories, apparel, and equipment
• Provide secure payment processing through our trusted partners
• Improve our product offerings (bags, backpacks, baseball gloves, etc.) and website experience
• Communicate about orders, shipments, and customer service inquiries
• Prevent fraud and enhance security (using 256-bit SSL encryption)
• Comply with legal obligations related to international sales

3. Data Sharing and Disclosure

We may share your information with:

• Payment Processors: Visa, MasterCard, JCB, and PayPal to complete transactions
• Shipping Providers: To deliver your sports gear worldwide (excluding some remote areas)
• Service Providers: Companies that help with website hosting, analytics, and marketing
• Legal Authorities: When required by law or to protect our rights

We never sell your personal information to third parties.

4. Data Storage and Security

Your data is protected by:

• 256-bit SSL encryption (the same standard used by financial institutions)
• Secure storage with limited access to authorized personnel
• Regular security assessments of our systems

Note: We do not store complete payment details on our servers after transaction processing.

5. Your Rights

As a valued customer, you have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request information about data processing
• Withdraw consent where applicable

To exercise these rights, contact our Boston-based team at [email protected].

6. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences (like payment method or region)
• Analyze website traffic to improve our sports gear offerings
• Provide personalized shopping experiences for athletes

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve athletes worldwide (excluding some remote areas), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

While we sell some adult products (like Adult Baseball Gloves), our website is not directed at children under 16. We do not knowingly collect data from children.

9. Policy Updates

We may update this policy to reflect changes in our practices. The “Last Updated” date at the top indicates when revisions were made.

At Sport Gear Supply, protecting your privacy is as important to us as your athletic performance is to you.